Privacy Policy

1. Introduction

V Care Total Solutions ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.vcaretotalsolutions.com (the "Site").

Please read this policy carefully. By using this Site, you consent to the data practices described in this statement.

2. Information We Collect

We may collect personally identifiable information that you voluntarily provide to us when you use our contact forms, request a quote, or communicate with us directly.

The personal information we may collect includes:

• Contact Data: Your full name, email address, and phone number.

• Inquiry Data: Information related to your service needs and any messages you send us.

We may also collect non-personal information, such as your browser type and IP address, to improve the functionality of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with the services or information you have requested.

• To send you quotes, proposals, and administrative information.

• To improve our website, services, and customer experience.

• To comply with applicable legal requirements and enforce our policies.

We will not use your personal information for marketing communications without your express consent.

4. Data Sharing and Disclosure

Your privacy is important to us. We do not sell, rent, or trade your personal information to any third parties.

We may only disclose your information in the following situations:

• By Law or to Protect Rights: If we are required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the personal safety of our users or the public.

• Third-Party Service Providers: We may share information with trusted third parties who perform services on our behalf (e.g., website hosting), provided they agree to keep this information confidential.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Rights

In accordance with the Digital Personal Data Protection Act (DPDPA), 2023, you have the right to:

• Access the personal information we hold about you.

• Request that we correct any inaccurate or incomplete information.

• Request the erasure of your personal data.

• Withdraw your consent for our use of your information at any time.

To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

V Care Total Solutions Email: vcaretotalsolutions@gmail.com Phone: +91-9769075568 Address: 03, Gr. Floor, Shiv Siddhi CHS. Ltd., Mulund (East), Mumbai - 400 081, Maharashtra